wenbd Privacy Policy — Your Data, Your Rights

1. Who We Are

wenbd operates the online sports betting and casino platform available at wenbd.org. In this Privacy Policy, "wenbd", "we", "us", and "our" refer to the operator of the wenbd platform. wenbd is the data controller responsible for the personal data of all registered players and visitors to the wenbd platform.

If you have any questions about how wenbd handles your personal data, or if you want to exercise any of your privacy rights, you can contact the wenbd data team at [email protected]. wenbd aims to respond to all privacy-related enquiries within 30 days.

2. Data We Collect

wenbd collects personal data from you in several ways — directly when you register or use the platform, automatically when you interact with wenbd, and occasionally from third parties for verification purposes. The table below summarises the main categories of data wenbd collects and why.

wenbd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.

3. How We Use Your Data

wenbd uses your personal data for the following purposes:

• To create and manage your wenbd account, including verifying your identity and age.
• To process deposits, withdrawals, and any other financial transactions on the wenbd platform.
• To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
• To detect and prevent fraud, money laundering, and other illegal activity on wenbd.
• To comply with legal and regulatory obligations applicable to wenbd as an online betting operator.
• To monitor your betting activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
• To improve the wenbd platform based on how players use it, including fixing bugs and optimising performance.
• To send you promotional communications about wenbd bonuses and offers, where you have opted in to receive them.

wenbd will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate legal basis for doing so.

4. Legal Basis for Processing

wenbd processes your personal data on the following legal bases, depending on the specific purpose:

• Contract performance — processing your data is necessary to provide the wenbd service you have signed up for, including managing your account and processing transactions.
• Legal obligation — wenbd is required by law to collect and retain certain data for anti-money laundering, age verification, and regulatory compliance purposes.
• Legitimate interests — wenbd has a legitimate interest in detecting fraud, securing the platform, and improving the service for all players, provided these interests do not override your privacy rights.
• Consent — where wenbd relies on your consent to process your data (for example, for marketing communications), you have the right to withdraw that consent at any time by contacting [email protected].

5. Sharing Your Data

wenbd does not sell your personal data to third parties. wenbd shares your data only in the following limited circumstances:

• Payment processors — wenbd shares necessary financial data with bKash, Nagad, and other payment service providers to process your transactions. These providers are contractually bound to handle your data securely and only for the purpose of processing payments.
• Identity verification providers — wenbd may share your identity documents with third-party KYC verification services to confirm your identity and age. These providers operate under strict data protection agreements.
• Technology and hosting providers — wenbd uses third-party infrastructure and software providers to operate the platform. These providers access only the data necessary to perform their services and are bound by confidentiality obligations.
• Law enforcement and regulators — wenbd will disclose your personal data to law enforcement agencies, regulators, or courts when required to do so by law, or when wenbd reasonably believes disclosure is necessary to prevent fraud or protect the safety of players.
• Business transfers — in the event that wenbd is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. wenbd will notify you before your data is transferred and becomes subject to a different privacy policy.

In all cases where wenbd shares your data with third parties, wenbd takes steps to ensure that appropriate data protection safeguards are in place.

6. Cookies and Tracking

wenbd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use wenbd. Cookies are small text files stored on your device when you visit wenbd.org.

The main types of cookies wenbd uses are:

• Essential cookies — required for the wenbd platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Analytics cookies — help wenbd understand how players navigate the platform so we can improve it. These cookies collect anonymised data about page visits, session duration, and feature usage.
• Preference cookies — remember your settings and preferences on wenbd, such as your preferred language or display options.
• Marketing cookies — used only where you have consented, to show you relevant wenbd promotions. You can withdraw consent for marketing cookies at any time through your browser settings.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the wenbd platform.

7. Data Retention

wenbd retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulation. Specifically:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years for financial compliance purposes.
• Technical and usage data is typically retained for up to two years, after which it is anonymised or deleted.
• Marketing consent records are retained for as long as you remain opted in, plus a reasonable period after opt-out to demonstrate compliance.

When data is no longer required, wenbd securely deletes or anonymises it so that it can no longer be linked back to you. If you want to know how long wenbd retains a specific category of your data, contact [email protected].

8. Your Rights

As a wenbd player, you have the following rights over your personal data. To exercise any of these rights, send a request to [email protected]. wenbd will respond within 30 days.

• Right to access — you can request a copy of all personal data wenbd holds about you.
• Right to correction — if any of your data held by wenbd is inaccurate or incomplete, you can ask wenbd to correct it.
• Right to deletion — you can ask wenbd to delete your personal data. Note that wenbd may be required to retain certain data by law even after a deletion request.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format so you can transfer it to another service.
• Right to object — you can object to wenbd processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.
• Right to restrict processing — in certain circumstances, you can ask wenbd to restrict how your data is used while a dispute or request is being resolved.
• Right to withdraw consent — where wenbd relies on your consent to process your data, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

wenbd will not charge a fee for handling privacy rights requests unless the request is clearly unfounded or excessive. In those cases, wenbd may charge a reasonable administrative fee or decline to act on the request.

9. Children's Privacy

wenbd is strictly an adult platform. wenbd does not knowingly collect personal data from anyone under the age of 18. If wenbd discovers that a person under 18 has registered an account or provided personal data, that account will be closed immediately and all associated data will be deleted.

If you believe a minor has registered on wenbd, please contact [email protected] immediately so wenbd can take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online betting platforms.

10. Security Measures

wenbd takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and wenbd servers.
• Encrypted storage of sensitive data including passwords and financial information.
• Strict access controls ensuring only authorised wenbd personnel can access player data.
• Regular security audits and vulnerability assessments of the wenbd platform.
• Two-factor authentication options for player accounts to prevent unauthorised access.
• Automated fraud detection systems that monitor account activity in real time.

While wenbd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your wenbd account has been compromised, contact [email protected] immediately. You should also change your password and enable two-factor authentication if you have not already done so.

11. Changes to This Policy

wenbd may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When material changes are made, wenbd will notify registered players via the contact details on their account and publish the updated policy on this page with a revised "Last Updated" date.

wenbd encourages all players to review this Privacy Policy periodically. Your continued use of the wenbd platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using wenbd and contact [email protected] to close your account.

12. Contact wenbd

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need to report a data protection concern, please contact the wenbd team:

• Email: [email protected]
• Live Chat: available 24/7 through the wenbd platform

wenbd is committed to resolving all privacy-related queries promptly and transparently. If you are not satisfied with wenbd's response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.