wenbd Terms and Conditions — Know Before You Bet

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and wenbd ("wenbd", "we", "us", "our") governing your access to and use of the wenbd platform, including all sports betting markets, casino games, live dealer tables, and any other services offered through wenbd.org.

By creating an account on wenbd, making a deposit, or placing a bet, you confirm that you have read these Terms in full and that you agree to be bound by them. These Terms apply to all users of wenbd, including registered players, visitors, and anyone who accesses the wenbd platform in any capacity.

wenbd reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of wenbd after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

2. Eligibility

To register and use wenbd, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. wenbd does not permit anyone under 18 to register, deposit, or place bets under any circumstances.
• You must be legally permitted to participate in online betting activities under the laws applicable to you in your jurisdiction.
• You must not be a current employee, contractor, or immediate family member of a wenbd employee or contractor.
• You must not be accessing wenbd from a jurisdiction where online betting is explicitly prohibited by law.
• You must not have been previously excluded or banned from wenbd for any reason.

wenbd may request proof of age at any time. If you cannot provide satisfactory proof that you are 18 or older, wenbd reserves the right to suspend your account and withhold any funds until verification is completed. Any winnings generated by an underage player will be forfeited.

3. Account Registration

Each person is permitted to hold only one wenbd account. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. wenbd uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be closed. Bonuses claimed across duplicate accounts will be forfeited.

When registering on wenbd, you must provide accurate and complete information , including your real name, a valid mobile number, and any other details requested during the registration process. Providing false information is a violation of these Terms and may result in immediate account closure and forfeiture of any balance.

You are responsible for maintaining the confidentiality of your wenbd account credentials. Do not share your username or password with anyone. wenbd will never contact you to ask for your password. Any activity that occurs under your account is your responsibility, whether or not you authorised it. If you believe your account has been accessed without your permission, contact wenbd support immediately at [email protected].

4. Deposits and Withdrawals

wenbd accepts deposits via bKash and Nagad. Deposits are credited to your wenbd wallet instantly in most cases. wenbd does not charge a fee for standard deposits, though your mobile money provider may apply their own transaction charges — please check with your provider before depositing.

Withdrawals on wenbd are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to protect player funds. wenbd processes withdrawal requests promptly; standard withdrawals are typically completed within minutes during normal operating hours.

• Minimum deposit amount: as displayed in the wenbd cashier at the time of transaction.
• Minimum withdrawal amount: as displayed in the wenbd cashier at the time of request.
• wenbd reserves the right to request identity verification before processing any withdrawal.
• Withdrawals may be delayed if your account has active bonus funds that have not yet met the applicable wagering requirements.
• wenbd does not accept deposits from third parties. All funds deposited must come from a payment method registered in your own name.

If wenbd identifies a deposit as potentially fraudulent or originating from an unauthorised source, the deposit will be reversed and the account will be suspended pending investigation. wenbd cooperates fully with law enforcement and financial regulators in cases of suspected fraud.

5. Betting Rules

All bets placed on wenbd are subject to the specific rules applicable to the sport or game in question. These rules are available within the relevant section of the wenbd platform. By placing a bet, you confirm that you have read and understood the applicable rules.

wenbd reserves the right to void any bet that was placed as a result of a pricing error, a technical fault, or any other circumstance that resulted in odds being displayed incorrectly. In such cases, the stake will be returned to your wenbd wallet.

• Bets are final once confirmed. wenbd does not accept requests to cancel or amend a bet after it has been placed, except where the cash-out feature is available and active for that market.
• In-play bets are subject to a brief delay before confirmation. wenbd reserves the right to void in-play bets placed after the relevant event has concluded.
• Maximum payout limits apply per event and per day. These limits are displayed in the wenbd betting interface.
• wenbd reserves the right to limit the maximum stake on any market at any time, including for individual accounts where unusual betting patterns are detected.

Bet settlement on wenbd is based on official results from the relevant governing body. In the event of a dispute over a result, wenbd's decision — made in good faith based on available official information — is final.

6. Bonuses and Promotions

wenbd offers a welcome bonus to new players and ongoing promotions to existing players. All bonuses are subject to specific terms that are displayed at the time the bonus is offered. These terms include wagering requirements, minimum odds, eligible markets, and expiry dates. It is your responsibility to read and understand these terms before accepting any bonus on wenbd.

• Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
• Bonuses expire if the wagering requirement is not met within the specified time period. Expired bonus funds are forfeited.
• wenbd reserves the right to withdraw a bonus offer at any time before it has been claimed.
• Only one welcome bonus is available per player, per household, and per payment method.
• Bonuses cannot be transferred between accounts or exchanged for cash outside of the standard wagering process.
• wenbd may cancel a bonus and any associated winnings if it determines that the bonus was claimed in bad faith or in violation of these Terms.

If you have any questions about a specific bonus offer on wenbd, contact [email protected] before accepting the bonus. Once a bonus has been accepted, the terms attached to it are binding.

7. Prohibited Activities

The following activities are strictly prohibited on wenbd and will result in immediate account suspension and forfeiture of any balance:

• Using automated software, bots, or scripts to place bets or interact with the wenbd platform in any way.
• Exploiting pricing errors, technical glitches, or system vulnerabilities to gain an unfair advantage.
• Engaging in matched betting, arbitrage betting, or any strategy specifically designed to exploit wenbd's bonus offers.
• Colluding with other players to manipulate game outcomes or betting markets.
• Using wenbd for any form of money laundering or financial crime.
• Registering multiple accounts or assisting others in doing so.
• Providing false identity information during registration or verification.
• Accessing wenbd from a jurisdiction where online betting is prohibited by law.
• Attempting to reverse-engineer, copy, or reproduce any part of the wenbd platform.

wenbd monitors all account activity for signs of prohibited behaviour. Accounts found to be in violation of this section will be closed without notice, and any funds associated with prohibited activity will be forfeited. wenbd reserves the right to report suspected criminal activity to the relevant authorities.

8. Account Suspension and Closure

wenbd reserves the right to suspend or close any account at any time, with or without prior notice, if wenbd reasonably believes that the account holder has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform.

If your account is suspended, wenbd will contact you at the email or mobile number registered to your account to explain the reason for the suspension and the steps required to resolve it, where applicable. If your account is closed due to a confirmed violation of these Terms, any balance associated with prohibited activity will be forfeited. Legitimate funds not associated with any violation will be returned to your registered payment method.

You may close your wenbd account at any time by contacting [email protected]. Any pending bets at the time of closure will be settled according to their normal outcome. Remaining balance after settlement will be returned to your registered payment method within a reasonable timeframe.

9. Intellectual Property

All content on the wenbd platform — including but not limited to logos, graphics, game interfaces, text, software, and data — is the property of wenbd or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any wenbd content without prior written permission from wenbd.

The wenbd name, logo, and brand identity are trademarks of wenbd. Unauthorised use of these trademarks is prohibited and may result in legal action.

10. Limitation of Liability

wenbd provides its platform on an "as is" basis. While wenbd makes every effort to ensure the platform is available and functioning correctly at all times, wenbd does not guarantee uninterrupted access and is not liable for any losses arising from platform downtime, technical errors, or interruptions to service.

To the maximum extent permitted by applicable law, wenbd's total liability to you for any claim arising from your use of the platform is limited to the amount of funds held in your wenbd account at the time the claim arises. wenbd is not liable for any indirect, consequential, or punitive damages of any kind.

Gambling involves financial risk. wenbd is not responsible for any financial losses you incur as a result of betting on the platform. By using wenbd, you acknowledge that you are betting with funds you can afford to lose.

11. Privacy and Data

wenbd collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering on wenbd, you consent to the collection and processing of your personal data as described in the Privacy Policy.

wenbd uses your data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. wenbd does not sell your personal data to third parties. Data is shared only with service providers who assist in operating the wenbd platform, and only to the extent necessary for that purpose.

12. Responsible Gaming

wenbd is committed to promoting responsible gambling among all Bangladesh players. The platform provides the following tools to help you stay in control of your betting activity:

• Deposit limits — set a daily, weekly, or monthly cap on how much you can deposit into your wenbd account.
• Loss limits — restrict the amount you can lose over a defined period.
• Session time reminders — receive notifications when you have been logged in for a specified duration.
• Self-exclusion — temporarily or permanently exclude yourself from wenbd. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

To access these tools, visit the Responsible Gaming section of your wenbd account settings or contact [email protected]. For more information, visit the Responsible Gaming page on wenbd.

13. Changes to Terms

wenbd may update these Terms and Conditions at any time. When material changes are made, wenbd will notify registered players via the contact details on their account. The updated Terms will be published on this page with a revised "Last Updated" date. Your continued use of wenbd after any update constitutes your acceptance of the revised Terms.

If you do not agree with any changes to these Terms, you should stop using wenbd and close your account by contacting [email protected]. Any bets placed before the effective date of a change will be settled under the Terms that were in force at the time the bet was placed.

14. Contact wenbd

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the wenbd support team:

• Email: [email protected]
• Live Chat: available 24/7 through the wenbd platform

wenbd aims to respond to all queries within 24 hours. For urgent account issues — such as suspected unauthorised access or a payment problem — the live chat channel is the fastest way to reach the wenbd support team.